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How Emotionally Intelligent
People Give Negative Feedback
It's a moment you always dread. Someone--your employee, your partner, your child, or even a vendor--has failed to fulfill a commitment to you, or delivered a poor performance. Now you have to give that person negative feedback. Your goal is to avoid a repeat of whatever went wrong. Your fear is that you'll wind up damaging the relationship and have an even bigger problem than you had before.
"Giving someone effective feedback is one of the most difficult things for people to do well," says executive coach and best-selling author Wendy Capland.
"Either people are afraid of hurting someone's feelings or they do it so aggressively that they go nose to nose with the other person because they're afraid they won't get what they want," Capland says. "It takes focus and commitment to learn how to give feedback well. It's not easy."
11 Ways To Involve Employees In Creating Company Culture
There are a lot of different ways to create a company culture.
15 Quirky & Crazy Ways Businesses Thank Their Customers
Small business owners describe ways they go above and beyone in customer service.
6 Sure Ways To Increase Sales
Shift Your Sales Focus for Increased Sales.
6 Interview Questions To Assess Emotional Intelligence
Emotional intelligence is more than just a buzzword.
3 Biggest Leadership Mistakes People Make Today
As a leader, your choices affect your entire team, especially your leadership mistakes.
7 Traits That Will Help You Build Great Teams That Deliver Amazing Results
Be proactive and develop the right skills.
Emergency Planning For Small And Home Businesses
How to be prepared if a disaster strikes your business.
Tony Robbins On Why You Must Maintain Your Drive
Robbins shares 4 tips on how to run a successful business.