Welcome To The eBusiness Report

Small business is the heartbeat of the Knoxville area. We hope you enjoy the eBusinessReport, and that you find this month's articles and tips helpful in growing your business.

Ron  Meredith


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How To Use Customer Service

To Drive Small Business Loyalty

At its most basic level, customer service is an organization's ability to supply their customers' wants and needs.

But this definition leaves out the transactional nature of customer service, and it’s this transactional aspect that drives customer loyalty. "Customer loyalty exists when a customer chooses to do business with a company even when a less expensive alternative is available somewhere else."

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15 Traits That Set Influential People Apart

Influential leaders spark change for the better.

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6 Things To Consider For Putting Together Your Best Holiday Marketing Plan Yet

Will you be ready for the holidays?

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12 Steps To Creating An Effective Sales And Marketing Strategy

Does your business need a boost to it's bottom line?

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The Emotionally Intelligent Way To Resolve Arguments Faster

Unpacking the counter intuitive psychology behind conflict resolution.

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How To Reach Your Target Customer

Knowing who will buy your product or service is key to creating a business that thrives.

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How And When To Delegate - And Why We Don't

Raise your hand if you don't have time to get everything done on your to do list in a day.

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How To Increase Sales In An Existing Market

A business growth strategy any business can use to increase sales.

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This Is How Google Motivates Its Employees

Part of the tech giants success comes from employees' ability to take risks without feeling insecure.

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