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Welcome To The eBusinessReport

Small business is the heartbeat of our area. We hope you enjoy the eBusinessReport, and that you find this month's articles and tips helpful in growing your business.

Sheila Callahan
(406) 542-1025

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Build The Ultimate In-Store
Customer Experience With These 5 Tips

Even though shopping online has never been more popular, you may be surprised to hear that many customers still prefer to shop in good old-fashioned brick-and-mortar stores. According to a recent survey by IBM and the National Retail Federation, this is true even for Generation Zs, the very people who grew up during the ecommerce revolution.

While this is great news if you’re a brick-and-mortar store owner, this certainly isn’t a reason to slack off. Customers who are willing to forgo the convenience of shopping from their own homes and venture outside to shop at physical retailers are going to have higher expectations than ever.

With that in mind, here are some ideas to help create a truly exquisite in-store customer experience that will always be irreplaceable—no matter how popular online shopping becomes.
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6 Tiny Tweaks That Can Help Your Business Grow
Sometimes it's the little things that make a big difference.
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The Holiday Marketing Guide For Small Businesses
We have officially entered the holiday season.
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Top 11 Ways To Increase Productivity
If you don’t like the way your usual work day goes, change it.
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Raising Prices In Your Small Business
Many small-business owners fear that an increase in prices will drive customers away.
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5 Warnings Signs Of Risk For A Small Business
The owner of a small business needs to carefully monitor his business for warning signs of trouble.
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A Small Business Owner's Guide To Customer Service
At its most basic level, customer service is an organization's ability to supply their customers' wants and needs.
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Steal These 4 Proven Customer-Retention Strategies
Did you know that only 32 percent of customers are likely to place a second order in their first year as a customer?
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Unique Selling Proposition
The Starting Point for All Your Marketing.
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