Salisbury

Welcome To The eBusiness Report

Small business is the heartbeat of our community. We hope you enjoy the eBusinessReport, and that you find this month's articles & tips helpful in growing your business.

Johnette Cochran

Director of Sales

Jcochran@argdp.com

P.S. If you received this in error, or do not wish to receive the eBusinessReport please follow the directions at the bottom of this newsletter.

12 Lesser Known, But Equally

Important Customer Service Skills

Customer service is tough. Half of all consumers say that they have higher

customer service expectations than they did just one year ago.

So, it’s not uncommon for customers to complain and make angry phone

calls when a product doesn’t do what they thought it would.

15 Tips For Boosting Sales In Your Store

Use the inner workings of the customer brain to your advantage.

75 Items You May Be Able To Deduct From Your Taxes

Carefully consider your business expenses for possible deductions.

9 Cyber Security Tips Every Business Should Follow

Here's how to help your business boost resilience to cyber attacks.

7 Tips On How To Build Customer Loyalty

Customer loyalty can help your

business boom in the best of times, and survive in challenging times.

8 Steps To Efficient And Effective Employee Reviews

Ensure annual reviews are

a good use of time.

7 Qualities, Attributes, And Characteristics Of Good Leaders

Each of these traits can be learned through practice and repetition.

14 Employee Recruitment Strategies For Success

Here's how to recruit top talent for your business.

10 Ways To Boost Company Morale

Learn how to create a better company culture.