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Welcome To The eBusiness Report



Small business is the heartbeat of our area. We hope you will enjoy the eBusinessReport, and that you find this month's articles and tips helpful in growing your business.


Tom Hodgins



P.S. If you received this in error, or do not wish to receive the eBusinessReport please follow the directions at the bottom of this newsletter.


50 Customer Service Statistics

To Keep Customers Happy

Customer service has emerged as a key distinction for businesses competing in today’s digital ecosystem. It’s no longer just about the quality of products or services a company offers but how well it caters to its customers’ needs and expectations. This article presents 50 key customer service statistics that shed light on the importance of keeping customers happy and the role of customer service in achieving that goal.

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10 Father's Day Promotion Ideas

Father's day is upon us, make sure your small business is prepared.

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5 Tips To Design A Productive Workspace For Specialists

Provide an atmosphere that facilitates concentration.

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6 Steps To Making A Change

It is possible to make a change within your organization.

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8 Keys To A Secure Future & Company Legacy

Leverage these strategies to plan succession for your company.

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5 Business Metrics You Should Analyze Every Year

Gain a holistic view of your company's annual performance.

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5 Work-From-Home Issues Your Policy Should Address

A clear policy is vital for success.

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3 Tips For Small Business Borrowers In High-Interest Times

Seize your opportunities.

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10 Questions To Ask A Prospective Insurance Broker

Proactively protect your business.

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4 Best Ways To Protect Your Company's Data

Train employees how to handle and protect your business data.

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