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For most entrepreneurs and small business owners, there comes a point when they must answer a serious and deflating question: “When is it time to give up on my business?”
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Customer loyalty is at the root of success for any lasting business. When that loyalty turns into passionate advocacy, a "superfan" is born. For brands, these dedicated followers can help transform your business into a sensational one.
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There are number of goals that most business owners share – make as much profit as possible, provide unparalleled customer service, produce the best possible product and create a safe working environment for their staff.
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Slow payers are everywhere, says Janes, co-owner of a London, Ont., construction firm. So how does a small business get paid without hiring a collections agency or alienating its clients?
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Paul Graham once said that, "A startup is a company designed to grow fast." In fact, Graham goes on to say that "if you get growth, everything else tends to fall into place." Of course, that sounds much easier said than done.
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In the early 1990s, I was brought in as an interim president/CEO of two regional monthly magazines. Both are now out of business. It was a trying time–and also one of the great learning experiences of my life.
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