Sales Articles & Videos
To make the store return a positive customer experience, you need to be sure both your return policy and your return process match your customer service goals. These tips will ensure you're providing customer service rather than disservice.
The competition for shopping dollars is fierce, so small retailers really have to go the extra mile to bring in Christmas sales. Here are 5 ideas for gifting your customers that will help increase Christmas sales and more.
Who are your customers? What can you give, rather than sell, to them? Focus on that and the selling will take care of itself. The key is to think about what your customers might need -- or at least enjoy -- beyond your offerings.