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Welcome To The eBusinessReport Knowledge Center

Training Articles & Videos

Even if you're not in the customer service business, there's one clear way to please your customers: act like serving them is your first priority. We've compiled tips from expert interviews and articles that have appeared in Inc. and on Inc.com to find the most poignant pointers for pleasing your most valuable customers.
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In a tough economy, improving your customer service can be the key to survival. Please a customer, and your client base will swell with relatives and neighbors who catch wind of your top-notch representatives. But upset one, and brace yourself for disaster.
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There are only five ways to truly grow your business by getting more leads, converting those leads into customers, getting customers to make bigger purchases at higher price points, getting them to buy more often, and getting more sales at higher profit margins.
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ArtFreedman, retail author, speaker, teacher and coach delivers his insights on retail profitability through world-class customer experience.
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Ron Finklestein, author and business coach, discusses the seven secrets to overcoming adversity in business.
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Dr. Robert Cialdini discusses sales principles - It`s all about changing your social reality.
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Retail & Business Articles

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If your looking for general retail and business articles and videos to help grow your business click here.

Sales Articles & Videos

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If you need to increase sales immediatly to help grow your business click here.

Training Articles

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If you need training ideas to help grow your people and business click here.

Marketing Articles

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If you would like to take your marketing plan to the next level click here.

Employee Articles

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If you would like tips and ideas on how to get more out of your employee click here.