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Training Articles & Videos

3 Ways To Win Back Unhappy Customers

How can you win back customers after they've been disappointed by your product or customer service? Here are 3 solutions that work to regain customer loyalty and confidence.
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5 Project Management Lessons From Great Business Leaders

The tech industry is a constantly evolving reminder that truth is often stranger than fiction. Amazing success, heartbreaking failures and everything in between—the tech industry has it all.
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10 Ways To Tell When It's Time To Fire A Client

There are reams of material written about how to nurture a client relationship. But no amount of jollying someone along or bending over backwards is going to change the basic fact that some clients just aren’t worth nurturing.
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Leading With The Truth: How To Handle Crucial Conversations

Have you ever experienced saying something and, literally as the words were leaving your lips, you knew you would regret it?
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15 Critical Habits Of Mentally Strong People

Dealing with difficult people is frustrating and exhausting for most. Mentally tough people control their interactions with toxic people by keeping their feelings in check.
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7 Life Hacks To Be Productive Instead Of Just Busy

When your nose is constantly to the grindstone, sometimes it is hard to eat your meals on time, much less get perspective on anything else that is going on.
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